Title: Supervisor, Records

Department: DT Records Management&Archive

Campus Location: TCCD District Offices

Employee Classification: APT - Administrative

Position Type: FT - Regular

Grant Funded: No 

Pay Frequency: Monthly

Compensation Details:  Starting Pay - $70,400; Commensurate with education and experience

Work Hours: Monday - Friday 8:00am - 5:00pm

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant:

Job Summary:

This role is responsible for managing Records Center operations, services, programs, record holdings, and assigned staff while supporting the College’s records management, information governance, compliance, retention, storage, and disposition functions.

Primary Duties and Responsibilities:

Essential Performance Requirements*
⦁ Evaluates incoming physical and e-records for retention, storage, and final disposition needs
⦁ Trains staff in records management procedures and policies, including documentation and digitization
⦁ Interacts closely with the College community to confirm service and compliance with recordkeeping practices and regulations, while also safeguarding the confidentiality of sensitive information and maintaining access authorization and chain-of-custody protocols
⦁ Coordinates with IT departments to ensure that enterprise systems are storing record properly or being sent to appropriate repository, retention schedules are enforced, and records management protocols are being maintained
⦁ Assists the Records Management and Archives (RMA) team with special projects and program development; aids in organizing and conducting training workshops, and assists in reviewing and updating departmental procedures and publications
⦁ Oversees the shred bin program and services, including maintaining a complete inventory of bins, their locations, sizes, and campus contacts, as well as scheduling and monitoring shred bin services
⦁ Schedules and oversees record transports to and from College facilities
⦁ Coordinates the timely release of record copies for legal and public information requests
⦁ Evaluates and recommends new records management technologies and equipment
⦁ Conducts periodic audits to ensure proper record keeping

General Supervision and Management
⦁ Oversees daily work activities, provides training and guidance, monitors performance, and ensures work is completed accurately and efficiently
⦁ Performs advanced or more complex functional work alongside staff while supporting departmental operations and service delivery
⦁ Provides direct day-to-day leadership and guidance to staff to support effective task completion and employee development

Service Excellence
⦁ Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
⦁ Supports the mission, values, goals, and principles of the College

Supervision
Works under the supervision of the assigned department leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

⦁ Bachelor’s degree and three (3) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education and work-related experience
⦁ One (1) years' working experience supervising (e.g., leading people, processes, programs, or projects that included planning, execution, and monitoring of outcomes)

Preferred Qualifications:

⦁ Master’s degree
⦁ Degree in Archives, Library Science, Information Technology, Records and Information Management, or a related field
⦁ At least one (1) year's working experience with information management in a higher education environment
⦁ At least one (1) year's working experience with Laserfiche
⦁ Professional certifications related to records management, information management, Laserfiche, or project management
⦁ At least one (1) year's working experience in archives, libraries, records management, information management, or a related field

Knowledge, Skills and Abilities:

⦁ Knowledge of records management, information governance, records retention, and applicable recordkeeping laws, regulations, and standards
⦁ Knowledge of records storage, retrieval, disposition, and lifecycle management practices
⦁ Knowledge of information management systems and technologies used to support records management programs
⦁ Skilled in customer service and building collaborative relationships with internal and external stake-holders
⦁ Skilled in verbal and written communication, including delivering training and communicating records management requirements
⦁ Skilled in using computer applications and enterprise systems, including Microsoft Office and records management platforms
⦁ Ability to analyze information, exercise sound judgment, and make recommendations regarding records management activities
⦁ Ability to coordinate multiple projects and operational activities while managing competing priorities and deadlines
⦁ Ability to maintain confidentiality and safeguard sensitive information in accordance with established policies and procedures
⦁ Ability to work effectively with and support cross-functional teams to achieve departmental and organizational objectives

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 45 pounds unassisted, or up to 75 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.