Title: Senior Career Advisor

Department: TR Student Success & Advising

Campus Location: Trinity River Campus

Employee Classification: APT - Administrative

Position Type: FT - Regular

Grant Funded: No 

Compensation Details:  Starting Pay - $78,664

Commensurate with education and experience.

Work Hours: Monday - Friday 8:00am – 5:00pm; Summer Hours: Monday – Thursday 7:30 am - 6:00 pm and Closed Friday; Occasional evening and weekend hours are required during peak times

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant:

Job Summary:

Reporting to the Director of Student Success and Advising, the Senior Career Advisor is responsible for implementing career advising strategies for specific cohort groups with targeted interventions. This position assists students in staying on the path and ensuring learning with a focus on retention and academic recovery.

Primary Duties and Responsibilities:

Essential Performance Requirements*
Provides individual success plans for students on academic and financial suspension and dismissal with a focus on retention and success
Coordinates probation case management with advisors; monitors outcomes
Provides degree/career plans for core, major, and transfer students; implements academic advising strategies and achievement of student learning outcomes
Connects students to campus support services, counseling, and community resources
Acts as a liaison for academic support services such as tutoring, library services, and learning support
Acts as a liaison among various student affairs areas such as Counseling, Student Accessibility Resources (SAR), Career Services, Transfer and Financial Aid
Identifies specific cohort groups with targeted interventions to address gaps in services based on best practices in retention and creates programs to improve student success
Serves as lead Advisor by assisting in new Advisor onboarding and training, scheduling and assigning new advising sessions
Provides workshops such as social skills, time management, study skills, and test-taking strategies
Communicates internally and externally with students and partners by e-mail, phone, texting, chat, face-to-face, direct mail, and web
Supports graduation initiatives through communication, activities, and building awareness
Serves as liaison between students, staff, faculty, and administrators, provides referral services for students, assesses and coordinates services, and streamlines processes in a changing environment
Leads special projects and participates on internal committees in support of student success as assigned

General Supervision and Management
Acts as a lead within the Advising Team
Assumes delegated authority when the Director or Assistant Director of Counseling is absent

Service Excellence
Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the Director of Student Success and Advising

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

Master's degree and three (3) years' working experience related to the Essential Performance Requirements, or an equivalent combination of education and work-related experience
Current Certificate in Advanced Education Leadership (CAEL) or any National Career Development Association (NCDA) Certification including Certified Career Services Provider (CCSP), Certified Master of Career Services (CMCS), Certified Career Counselor (CCC), Certified Clinical Supervisor of Career Counseling (CCSCC), or Certified School Career Development Advisor (CSCDA)

Preferred Qualifications:

Master's degree
Degree in higher education, counseling, social work, or related area
At least one (1) year's working experience in student retention initiatives, early alert interventions, working with high-risk students, and providing services to students
Bilingual verbal and written

Knowledge, Skills and Abilities:

Knowledge of student characteristics and campus/college programs
Skilled in excellent customer service, interpersonal relationships, and team building across all areas of the college, including strong listening, verbal, and written communication
Ability to prepare/present programs to various audiences
Ability to use Online Student Records Management Systems such as Who's Next and Student Planning
Ability to work independently, follow established procedures and regulations, and use discretion and judgment
Ability to multi-task and work under conditions of high stress and high volume during peak periods.
Ability to work in a case management process environment
Ability to work effectively in a collaborative environment
Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
Ability to work evening and weekend hours to support student registration and progression efforts as needed

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.