Title: Enrollment Associate

Department: DT Registrar

Campus Location: Northeast Campus

Employee Classification: CLR - Clerical

Position Type: FT - Regular

Grant Funded: No 

Compensation Details:  Starting Pay - $40,976

Commensurate with education and experience

Work Hours: Monday - Friday 8:00am – 7:00pm; Flexibility is required as the schedule is subject to change based on department needs. Occasional weekend hours are required during peak times in January and August. 

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant:

Job Summary:

Reporting to the assigned campus leader, the Enrollment Associate is responsible for performing a variety of high-level clerical and administrative duties related to processing student admissions applications and related information.

Primary Duties and Responsibilities:

Essential Performance Requirements*
Assist students and prospective students in person, by phone, and in writing; provides instructions based on Tarrant County College (TCC) policies and procedures
Processes incoming high school transcripts and conducts research to establish student academic status prior to entering TCC, including residency status, high school graduation status (including rank and grade point average), home school status, and veterans' status; analyzes test scores to determine eligibility to be exempt from testing
Coordinates workflow with other departments and programs on campus
Interacts with different databases, ensuring confidentiality of all stored data
Interprets and follows prescribed procedures to produce a large volume of work
Maintains knowledge of state regulations and TCC policies and procedures; applies knowledge to the application process
Performs advanced administrative work depending on area of assignment
Performs advanced administrative work depending on the area of assignment, including processing different documents, forms, reports and files, and assists supervisor with office management duties
Processes applications and enters data into the TCC System and processes re-admission requests, updating demographic information, academic history, and academic status and processes continuing education information
Processes documents regarding residency, meningitis shot records, course changes, tuition exemptions/waivers, Texas Success initiative (TSI), and class reinstatements

**Essential Duties for positions reporting to units in the District Admissions & Records department may vary slightly from the list above.**

Service Excellence
Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the assigned campus leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

High school diploma or equivalent
Two (2) years' working experience related to the Essential Performance Requirements

Preferred Qualifications:

Associate's degree or 60+ college hours
At least one (1) year's working experience using the Colleague Student Information System
At least one (1) year's working experience in higher education in admissions, registrar, veteran affairs, financial aid, and/or business services/student accounts
At least one (1) year's working experience with dual enrollment students and/or continuing education students
Multilingual in written and verbal communication

Knowledge, Skills and Abilities:

Skilled in excellent customer service and interpersonal relationships
Skilled using computerized applications and enterprise systems, including word processing, spreadsheet, and presentation software

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.