Title: Coordinator, Library Technology

Department: NE Library Services

Campus Location: Northeast Campus

Employee Classification: ISP - Instructional Sup

Position Type: FT - Regular

Grant Funded: No 

Pay Frequency: Monthly

Compensation Details:  Starting Pay - $50,500

Work Hours: Monday - Friday 8:00am - 5:00pm; Flexibility is required, as occasional evening and weekend hours may be necessary based on department needs.

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant:

Job Summary:

This role is responsible for managing the library computer network and providing technical support for staff and students.

Primary Duties and Responsibilities:

Essential Performance Requirements*
⦁ Provides internal management, maintenance, and support for all computer and network systems
⦁ Provides technical support for staff and library patrons
⦁ Enforces operating system update compliance
⦁ Recommends purchases and implementation of library technologies
⦁ Provides assistance as requested for non-computer resources
⦁ Develops tolls and resources for training and record keeping
⦁ Attends joint meetings and internal library meetings
⦁ Consults with Academic Computing and Information Systems, as needed, to maintain equipment function and compliance within TCCD guidelines
⦁ Assists to maintain computer supplies

Service Excellence
⦁ Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
⦁ Supports the mission, values, goals, and principles of the College

Supervision
Works under the supervision of the assigned campus leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

Associate’s degree or 60 college hours and four (4) years' working experience related to the Essential Performance Requirements; or any equivalent combination of education and work-related experience

Preferred Qualifications:

⦁ Current A+ or Network+ Certification
⦁ At least one (1) year's working experience using Makerspace and 3D printing
⦁ At least one (1) year's working experience in a community college library related to the Essential Performance Requirements

Knowledge, Skills and Abilities:

⦁ Skilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening, verbal, and written communication skills
⦁ Skilled in using computer applications and enterprise systems, including the Microsoft Office suite and the Microsoft 365 platform
⦁ Ability to perform and prioritize multiple tasks seamlessly ensuring accurate and timely completion, while exhibiting strong attention to detail and organization
⦁ Ability to identify routine issues and escalate non-standard problems using established procedures in a fast-paced work environment
⦁ Ability to review basic information and follow policies, procedures, and guidelines when completing assigned tasks
⦁ Ability to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operations

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds unassisted, or up to 25 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.