Title: Administrator, Accommodation and Leave Programs

Department: DT Human Resources

Campus Location: Trinity River Campus

Employee Classification: APT - Administrative

Position Type: FT - Regular

Grant Funded: No 

Compensation Details:  Starting Pay - $70,400.00; Commensurate with education and experience

Work Hours: Monday - Friday 8:00am - 5:00pm. Flexibility is required, as occasional evening and weekend hours may be necessary based on department needs.

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant:

Job Summary:

This position provides comprehensive oversight and coordination of the College’s leave programs and accommodations under the Americans with Disabilities Act (ADA). The role serves as a key liaison among employees, supervisors, internal departments, and external agencies to ensure consistent application of policies and effective communication regarding ADA, Family and Medical Leave Act (FMLA), workers’ compensation, and other leave-related matters. Responsibilities include interpreting and applying applicable laws and College policies, facilitating leave and accommodation processes, conducting research, resolving complex issues, and supporting employees throughout the duration of their leave or accommodation request. The position plays a critical role in promoting compliance, ensuring accurate documentation, and fostering a supportive work environment.

Primary Duties and Responsibilities:

Essential Performance Requirements*
⦁ Serves as liaison and information resource for faculty and staff, providing excellent customer service and proactive outreach regarding assigned programs while cultivating strong rapport with customers, as well as internal and external stakeholders
⦁ Administers leave of absence and accommodation programs in accordance with Federal, State and local regulations, as well as College policies and procedures
⦁ Effectively receives, reviews, and makes decisions on accommodation and leave requests under FMLA, ADA, Worker’s Compensation, Uniformed Services Employment and Reemployment Right Act (USERRA), Pregnancy Discrimination Act (Title VII), Pregnant Workers Fairness Act (PWFA) and related policies
⦁ Coordinates FMLA leave administration in partnership with a third-party provider, supporting the process from initial employee notice through return to work, including documentation coordination, communication, and tracking of intermittent or reduced schedule leave
⦁ Maintains ongoing communication with employees and managers regarding leave status, expected leave duration, return to work timeline, extensions, etc.
⦁ Coordinates with Employees Retirement System of Texas (ERS), IT, and Payroll department to ensure accurate pay status, benefit administration, and system updates during periods of leave
⦁ Collects, maintains, and safeguards confidential records, including medical documentation and case notes, supporting compliance efforts and legal matters in consultation with General Counsel as needed
⦁ Prepares case documentation, interview summaries, and reports to support operational and management needs
⦁ Responds accurately to inquiries regarding policies, procedures, programs, and compliance issues
⦁ Maintains knowledge of retirement related rules including but not limited to Teacher Retirement of Texas (TRS), Optional Retirement Program (ORP), Social Security, and ERS to assist employees on leave
⦁ Conducts ongoing auditing, reconciliation, record maintenance, and other reporting functions, ensuring program compliance with government regulations
⦁ Identifies opportunities for improvements in policies, procedures, and processes; takes the initiative to implement changes within assigned responsibility and communicates updates to relevant stakeholders

Service Excellence
⦁ Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
⦁ Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the assigned department leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

⦁ Bachelor’s degree and three (3) years of experience in the facilitation of leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, Worker’s Compensation, USERRA, Pregnancy Discrimination Act, Pregnant Workers Fairness Act, etc.); or an equivalent combination of education and related experience

Preferred Qualifications:

⦁ Degree in Human Resources, Management, or related field
⦁ Specialized certification in FMLA/leave and/or ADA administration
⦁ At least two (2) years of experience using an Absence Management Case Management System
⦁ At least one (1) year’s working experience in higher education

Knowledge, Skills and Abilities:

⦁ Knowledge of the state and federal regulations related to the FMLA, ADA, Worker’s Compensation, USERRA, Pregnancy Discrimination Act, Pregnant Workers Fairness Act, etc.
⦁ Knowledge of employee benefits packages and payroll processing and the relationship of both to leave administration
⦁ Skilled in using computer applications and enterprise systems, including the Microsoft Office suite and the Microsoft 365 platform
⦁ Skilled in high quality case management of multiple leave programs simultaneously
⦁ Skilled in excellent customer service and interpersonal relationships with various populations, including strong listening, verbal, and written communication
⦁ Ability to work effectively in a collaborative environment with internal and external stakeholders, i.e. other departments, outsourced vendor relations, and supervisory personnel
⦁ Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and confidential information
⦁ Ability to grasp complex concepts and procedures quickly
⦁ Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied and unpredictable in scope and volume

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.