Title: Supervisor, Institutional Effectiveness

Department: DT Institutional Research

Campus Location: Trinity River Campus

Employee Classification: APT - Administrative

Position Type: FT - Regular

Grant Funded: No 

Pay Frequency: Monthly

Compensation Details:  Starting Pay - $79,300; Commensurate with education and experience

Work Hours: Monday - Friday 8:00am - 5:00pm

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant:

Job Summary:

Reporting to the Director of Research, the Assistant Director of Institutional Effectiveness is responsible for facilitating operational performance through the development and adaption of continuous improvement methodology. The Assistant Director of Institutional Effectiveness supports accreditation using leading principles and practices to foster and maintain a sustainable culture of performance improvement throughout Tarrant County College.

Primary Duties and Responsibilities:

Essential Performance Requirements*
⦁ Facilitates discussions with senior-level management at the highest levels to assess current processes and identify process improvement opportunities
⦁ Manages the selection, scope, and prioritization of continuous improvement opportunities, including review of resource utilization across the College
⦁ Supports and maintains a continuous program review process across the institution
⦁ Provides leadership, mentoring, and training to all levels of the organization on using and practicing continuous improvement with methodologies and tools
⦁ Delivers significant and quantifiable continuous improvement seeking financial benefit across the organization
⦁ Plans and assists in executing various institutional transformation events and projects to improve performance
⦁ Collaborates with the District Director of Curriculum and Educational Planning to ensure program viability and effective curriculum management
⦁ Supports and maintains documentation for compliance with program review and closes the continuous improvement loop; assists faculty and staff with closing the loop and provides feedback to assist with documenting the continuous improvement that occurs college-wide
⦁ Supervises and facilitates the workflow of the Institutional Effectiveness Plan (IEP) process, auditing of progress, and quality and content of plans, and maintains the schedule/calendar for IEP development and cycle closure
⦁ Trains and supports faculty and staff with designing and developing meaningful and measurable IEPs
⦁ Builds and maintains strong working relationships with campus and college-wide departments to comply with IEP documentation
⦁ Prepares reports identifying the status of departments within the IEP cycle and summarizing data and analysis of IEP results
⦁ Participate on councils, task forces, or other TCC committees as assigned

General Supervision and Management
⦁ Oversees daily work activities, provides training and guidance, monitors performance, and ensures work is completed accurately and efficiently
⦁ Performs advanced or more complex functional work alongside staff while supporting departmental operations and service delivery
⦁ Provides direct day-to-day leadership and guidance to staff to support effective task completion and employee development

Service Excellence
⦁ Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
⦁ Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the assigned department leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

⦁ Master’s degree and one (1) year’s working experience related to the Essential Performance Requirements, or any equivalent combination of education and work-related experience
⦁ One (1) year’s working experience supervising (e.g., leading people, processes, programs, or projects that included planning, execution, and monitoring of outcomes)

Preferred Qualifications:

⦁ Current Project Management Professional (PMP) Certification
⦁ Current Certified Associate in Project Management (CAPM) Certification
⦁ Current Continuous Improvement Manager (CIM) Certification
⦁ At least two (2) years’ working experience managing multiple projects with competing priorities
⦁ At least two (2) years’ working experience editing and proofreading, with the ability to produce high-quality materials while adhering to multiple deadlines
⦁ At least two (2) years’ working experience developing strategic continuous improvement roadmaps and training on continuous improvement methodology and tools

Knowledge, Skills and Abilities:

⦁ Knowledge of higher education accreditation and the Southern Association of Colleges and Schools Commission on Colleges Principles of Accreditation (SACSCOC)
⦁ Knowledge and understanding of the community college experience and culture
⦁ Skilled in excellent customer service and interpersonal skills, including strong listening, verbal, and written communication
⦁ Ability to prepare presentations and articles for publication that conform to prescribed style and format
⦁ Advanced proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
⦁ Ability to read, analyze, and interpret financial reports, operations, and critical performance indicator data with a detailed orientation
⦁ Ability to effectively present complicated information to senior management, various stakeholders, and Chancellor’s Cabinet
⦁ Ability to provide collaboration, cooperation, and service across departments
⦁ Ability to work effectively in a collaborative environment
⦁ Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
⦁ Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
⦁ Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.