Title: Student Development Assistant

Department: SO Testing Services

Campus Location: South Campus

Employee Classification: ISP - Instructional Sup

Position Type: FT - Regular

Grant Funded: No 

Compensation Details:  Starting Pay - $34,424.00

Work Hours: Monday - Thursday 10:00am - 7:00pm and Friday 9:00am - 5:00 pm; Saturday vary

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant:

Job Summary:

Reporting to the assigned campus leader, the Student Development Assistant is responsible for providing assistance in the total clerical functions of the department to include data entry, student assistance, transcript evaluation, and degree planning and graduation procedures.

Primary Duties and Responsibilities:

Essential Performance Requirements*
⦁ Assists in the evaluation of student transcripts
⦁ Inputs transfer work and degree plan course substitutions in the computer
⦁ Maintains student records and files
⦁ Orders, receives and files transcripts
⦁ Receives visitors and answers phone
⦁ Processes time cards and keeps appropriate records
⦁ Screens students for degree plans and advisement appointments
⦁ Files degree plans and other official documents
⦁ Maintains budget records and prepares reports
⦁ Explains graduation procedures

Service Excellence
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
⦁ Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the appropriate campus leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

⦁ High School diploma or General Equivalency Diploma (GED)
⦁ One (1) year's working experience related to the Essential Performance Requirements
⦁ One (1) year of experience providing service to the public

Preferred Qualifications:

At least one (1) year's working experience in a testing center

Knowledge, Skills and Abilities:

⦁ Skilled in excellent customer service and interpersonal relationships
⦁ Skilled using computer applications and enterprise systems, including word processing, spreadsheet, and presentation software
⦁ Ability to work outside normal hours in support of on-call assignments/events/processes/projects
⦁ Ability to perform and prioritize multiple tasks seamlessly while exhibiting strong attention to detail
⦁ Ability to maintain a high level of diplomacy and tact, ensuring privacy and discretion with sensitive and confidential information

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.