Title: eFaculty Coach

Department: CN Academic Affairs

Campus Location: Connect Campus

Employee Classification: APT - Administrative

Position Type: FT - Regular

Grant Funded: No 

Compensation Details:  Starting Pay - $66,951

Commensurate with education and experience

Work Hours: Monday-Friday 8:00am-5:00pm; some nights and weekends might be required

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant: Monday-Friday 8:00am-5:00pm; some nights and weekends might be required.

Job Summary:

Reporting to the Director of Academic Affairs, Connect Campus, the eFaculty Coach is responsible for collecting data and assisting online faculty in the continual course improvement process. This role supports distance education quality assurance aligned with internal and external standards.

Primary Duties and Responsibilities:

Essential Performance Requirements*
Assists with effective communication, online presence and engagement, regular and substantive interaction of online courses
Completes observations and timely submits digital data and feedback
Aligns distance education course design and delivery with internal policies and standards and with Federal, regional, and State requirements
Establishes trust and builds relationships with faculty
Recommends best practices and research-based strategies for increasing faculty performance and student success in online environments
Identifies instructor training needs or improvement opportunities using checklists, rubrics, and compliance documents
Ensures course compliance with ADA, Section 508, Department of Education, THECB, SACS-COC, and other applicable entities
Meets weekly, monthly, and semester due dates for submitting reports and meeting with instructors

Service Excellence
Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions sponsored through Tarrant County College (TCC) and Quality Matters (QM)
Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the Director of Academic Affairs, Connect Campus

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

Master's Degree
Two (2) years' working experience of online course instructional development
Two (2) years' working experience teaching online in a higher education institution

Preferred Qualifications:

At least one (1) year's working experience teaching in a community college related to the Essential Performance Requirements
At least one (1) year's working experience coaching, mentoring, and developing faculty
At least one (1) year's working experience using the Canvas Learning Management System (LMS)

Knowledge, Skills and Abilities:

Skilled in excellent customer service and interpersonal relationships, including strong listening, verbal, and written communication
Skilled using learning management system applications and enterprise systems, including word processing, spreadsheet, and presentation software
Ability to work effectively in a collaborative environment
Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
Ability to work with minimal supervision

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.