Title: District Director of IT Infrastructure

Department: DT Technology Infrastructure

Campus Location: Trinity River Campus

Employee Classification: APT - Administrative

Position Type: FT - Regular

Grant Funded: No 

Compensation Details:  Starting Pay - $114,514; Commensurate with education and experience

Work Hours: Monday - Friday 8:00am - 5:00pm

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant:

Job Summary:

Reporting to the Chief Information Officer, the District Director of IT Infrastructure leads the planning, implementation, and management of enterprise-level IT services, including data centers, networks, telecommunications, servers, cloud and virtual environments, and database administration. The role ensures reliable, scalable, and secure delivery of both local and cloud-based infrastructure, aligning with institutional goals. As a key member of the IT leadership team, the District Director contributes to strategic planning and fosters a culture of customer service, collaboration, change management, and security best practices.

Primary Duties and Responsibilities:

Essential Performance Requirements*
Serves as a key member of the IT leadership team to define strategy, approve technology acquisitions, and guide process development and change management
Leads the full lifecycle and strategic direction of IT infrastructure services in alignment with institutional goals and standards
Provides secure, stable, and sustainable infrastructure solutions that support the College’s mission
Develops, tracks, and analyzes performance metrics to improve service effectiveness and efficiency
Promotes IT Guiding Objectives: exceeding customer expectations, achieving operational excellence, and fostering One IT / One College collaboration
Builds and maintains relationships with internal customers, external vendors, and strategic partners
Monitors emerging infrastructure technologies, standards, and best practices
Ensures compliance with cybersecurity policies, data privacy regulations, and industry standards
Prepares reports and presentations for executive leadership on infrastructure status, risks, and opportunities
Plays a lead role in disaster recovery planning and participates in business continuity initiatives

General Supervision and Management
Manages a department of technical staff, including managers and directors, responsible for network operations, server administration, cloud platforms, and telecommunications
Develops and manages operating and capital budgets

Service Excellence
Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the Chief Information Officer

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

Bachelor’s degree in business or a related technical field
Seven (7) years’ progressive working experience in IT infrastructure management, including working with cloud platforms (e.g., Azure, AWS), virtualization, and enterprise networking, and managing projects
Three (3) years' working experience supervising (e.g., managing, evaluating the performance of others)
Three (3) years' working experience developing and managing operating and capital budgets

Preferred Qualifications:

Master’s degree in business or a related technical field
Certified as Cisco (CCNA/CCNP), Microsoft Azure, or AWS
At least two (2) year’s working experience in higher education or public sector environments
At least two (2) year’s working experience with Texas Administrative Code 202.70-77
At least one (1) year’s working experience using ITIL or other service management frameworks
At least two (2) year’s working experience leading large-scale infrastructure projects, including planning, execution, and stakeholder engagement
At least two (2) year’s working experience implementing network and infrastructure performance monitoring.

Knowledge, Skills and Abilities:

Knowledge of effective leadership principles and team development strategies
Skilled in using infrastructure monitoring and management tools
Skilled in applying strategic planning methods that support innovation and continuous improvement
Skilled in clear communication, customer service, and building positive interpersonal relationships
Ability to analyze complex problems and identify effective solutions
Ability to manage multiple priorities and lead complex projects successfully

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.