Title: Coordinator I - Student Success Center

Department: SE Counseling & Testing

Campus Location: Southeast Campus

Employee Classification: APT - Administrative

Position Type: FT - Regular

Grant Funded: No 

Compensation Details:  Starting Pay - $61,484; Commensurate with education and experience

Work Hours: Monday - Friday 8:00am - 5:00pm; Flexibility is required as the schedule is subject to change based on department needs

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant:

Job Summary:

Reporting to the Director of Student Conduct and Prevention Education, the Coordinator of Center for Academic Success is responsible for the management and coordination of services for the Center for Academic Success. This position will assist with the daily workflow and management of student conduct, academic integrity, CARE, and student grievance/complaint reports within Maxient.

Primary Duties and Responsibilities:

Essential Performance Requirements*
Effectively manages staffing and services of Student Success Center
Coordinates college success information and strategies
Works in collaboration with the Assistant Director of Advising/Counseling in developing and coordinating retention services
Develops and coordinates specialized programs for Veteran students and other special populations as needed
Coordinates study success, student success, wellness, skills week and other seminars
Coordinates New Student Advisement Group (NSGA) efforts
Coordinates program management and evaluation
Provides resources and information for student support for academic subjects
Provides resources for study groups and mentoring programs
Coordinates cultural enrichment programs and individualized academic success plans
Collaborates with Success Coach staff for strengthening FTIC student success efforts

Service Excellence
Participates on behalf of the College in external community organizations and associations as assigned to support the Essential Performance Requirements*
Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the Director of Student Conduct and Prevention Education

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

Bachelor's degree
Three (3) years of experience related to the Essential Performance Requirements in an educational or academic environment

Preferred Qualifications:

Master's degree
At least one (1) year's working experience using Maxient or other case management software for managing student grievance and complaint reports
At least one (1) year's working experience working in a college or university setting related to the Essential Performance Requirements

Knowledge, Skills and Abilities:

Skilled using computerized applications and enterprise systems, including word processing, spreadsheet, and presentation software
Skilled in excellent customer service and interpersonal relationships, including strong listening, verbal, and written communication
Ability to work effectively in a collaborative environment

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.