Title: Business Solutions Partner

Department: TR CE Economic Development

Campus Location: Trinity River Campus

Employee Classification: APT - Administrative

Position Type: FT - Regular

Grant Funded: No 

Compensation Details:  Starting Pay - $70,400; Commensurate with education and experience

Work Hours: Monday - Friday 8:00am to 5:00pm

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant:

Job Summary:

This role is responsible for identifying market opportunities, cultivating strategic client relationships, and delivering customized workforce training programs that help organizations achieve their strategic objectives and enhance performance. This role blends consultative sales, instructional design, and facilitation, with a strong emphasis on collaboration across internal teams to identify and expand Continuing Education opportunities.

Primary Duties and Responsibilities:

Essential Performance Requirements*
⦁ Monitors industry trends and proactively identifies new business opportunities to meet market demand
⦁ Builds and maintains strategic partnerships with regional employers and business leaders
⦁ Assesses employer needs and develops tailored workforce training solutions
⦁ Creates proposals, designs, delivers, and evaluates customized training programs aligned with industry requirements
⦁ Collaborates with internal stakeholders to ensure offerings that reflect institutional strengths and community needs
⦁ Recruits, manages, and coordinates facilitators, coaches, instructors, and consultants to ensure high-quality program delivery, including timely confirmations and reminders
⦁ Maintains CRM records and manages sales pipelines effectively
⦁ Oversees marketing initiatives to achieve enrollment and financial goals
⦁ Partners with the grants office to identify grant opportunities and facilitate grant requirements
⦁ Develops and nurtures long-term client relationships
⦁ Analyzes organizational needs and recommends workflow process improvements
⦁ Provides direction for facilitators, coaches, and consultants including both TCC faculty and outside contractors

Service Excellence
⦁ Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through Tarrant ⦁ County College (TCC)
⦁ Supports the mission, values, goals, and principles of the College
 
Supervision
⦁ Works under the general supervision of the assigned department leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

⦁ Bachelor’s degree and three (3) years’ working experience related to the Essential Performance Requirements, or any equivalent combination of education and work-related experience

Preferred Qualifications:

⦁ Master’s degree in business, sales, marketing, organizational development, or related field
⦁ At least one (1) year’s working experience selling in a business-to-business (B2B) model
⦁ At least one (1) year’s working experience with sales forecasting and budget management
⦁ At least one (1) year’s working experience using social networking (e.g., LinkedIn) for lead generation and relationship building
⦁ Current industry-related credentials (e.g., Lean, Six Sigma, PMP).
⦁ Certification in industry assessments (e.g., Myers-Briggs, Birkman, Human Synergistics)

Knowledge, Skills and Abilities:

⦁ Knowledge of AI technologies and strategies for integrating AI into client processes to achieve greater efficiency and productivity
⦁ Skilled in excellent customer service and interpersonal relationships with a strong customer-oriented philosophy and focus
⦁ Skilled in oral, electronic, and written communications
⦁ Skilled in time management, organization, and negotiation
⦁ Skilled using Microsoft Office Suite applications and enterprise systems, including word processing, spreadsheet, and presentation software
⦁ Ability to negotiate effectively without compromising the value of a program
⦁ Ability to work effectively in a collaborative environment
⦁ Ability to think critically and strategically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
⦁ Ability to analyze data and provide actionable recommendations
⦁ Ability to develop and deliver customized workforce solutions
⦁ Ability to facilitate, coach, and consult to help stakeholders improve workforce performance and organizational effectiveness

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
 
Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.